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Transfer to new computer - 115.18.0 to 115.18.0esr

  • 5 wótegrona
  • 2 matej toś ten problem
  • 8 naglědow
  • Slědne wótegrono wót rickmozilla

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New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderbird from USB stick to .thunderbird on new, over write), when I open Thunderbird no accounts are shown only the create account screen. I find no update path for older Thunderbird. New PC came with 128 esr but I found a tarball of 115 .18.0, installed it and followed transfer directions with the same results. Seems like the esr version uses a profile ending with esr and ignores my older one. What are my options for transferring 20 years of significant messages? The hard way might be to identify the account specific files in my older profile and copy them into the new esr profile...

New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderbird from USB stick to .thunderbird on new, over write), when I open Thunderbird no accounts are shown only the create account screen. I find no update path for older Thunderbird. New PC came with 128 esr but I found a tarball of 115 .18.0, installed it and followed transfer directions with the same results. Seems like the esr version uses a profile ending with esr and ignores my older one. What are my options for transferring 20 years of significant messages? The hard way might be to identify the account specific files in my older profile and copy them into the new esr profile...

Wšykne wótegrona (5)

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Close TB > in the 115 .18.0 profile folder, delete the compatibility.ini file > restart TB.

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Regrettably, Ed, no better results. Interesting to find that compatibility.ini was in my original .default-release profile (Jan2025) and in the new .default-esr profile. I started fresh by deleting .thunderbird on the new PC, launched 115.18.0, closed TB, pasted my older PC .thunderbird contents into the new PC, deleted compatibility.ini (once just the new one and once both) and raunched TB. No difference in results, but shortly after launch 128.12.0esr was downloading and installing.

I should note that my older PC offers no way to upgrade 115.18.0 but 128.12.0 is offered as an additional installation. I wonder if both would coexist and if 128.12.0 would pickup the profile from 115.18.0...

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was the copied profile created when thunderbird was running? If so, that is a common problem. The compatibility file should not be an issue for routine upgrades. I suggest carefully recreating the thunderbird profile copy and repeating the install of same release on new computer. Hold off on upgrading until all seems ok.

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The process is this:

Exit Thunderbird on both computers - they must not be running - do this now and do not start them until all in finished.

On old Ubuntu 22.04 Cinnamon ".thunderbird" folder should be in your /home/username/ folder. Get a copy of .thunderbird folder

On new computer Ubuntu 24.04 Mate Uninstall Thunderbird program access /home/username/ folder is the 'username' folder the same/identical as on Cinnamon ? I'm assuming it is exacly the same - please tell if it's not. In username folder - delete the current .thunderbird folder Then paste in the copied .thunderbird folder into the /home/username/ folder thus replacing it.

Install Thunderbird 128.12.0 from https://www.thunderbird.net/en-US/thunderbird/all/

Make sure you select for Linux OS And choose channel 'Thunderbird Extended Support Release' (it auto selects the 'Release' version so reselect the ESR)

When you first run, it it should auto pick up the .thunderbird folder and your profile and auto update the compatibility.ini file.

As you are putting an older version 115.18.0 into a newer version 128.12.0 there should be no problem with 'compatibity.ini' file - this is usually a problem if you are attempting to do the opposite where a profile was using eg: 128.12.0 and then you downgrade to eg: 115.18.0

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Toad-Hall, you may have identified the issue! In past computer replacement the username was not the same on both and the transfer of TB profile succeeded. In this case the 22.04 Cinnamon username is not identical to the 24.04 Mate username. My initial assessment is that I need to reinstall 24.04 to change the username folder and all app references. And, actually, this would likely solve a different issue as well so I'll proceed with the effort.

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