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not been able to send emails or reply to any emails for comcast. No trouble with charter. (win10)

  • 2 wótegronje
  • 3 maju toś ten problem
  • 21 naglědow
  • Slědne wótegrono wót cdavidwright

cdavidwright
cdavidwright
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I have been using Thunderbird ever since I set up my first email and I like it and am used to it. At some point in time an update was issued and from that point forward I have not been able to send emails or reply to any emails. For what it's worth, I can go through the Comcast website to access my account, but that's a real pain in the butt with a lot of extra steps. It's just so easy to make one mouse click and access it on my desktop. I have contacted Comcast, but they really don't want to deal with me since I no longer have cable service with them (I moved 7 years ago to an area they don't serve). I have a Gmail account and a Charter account and have no trouble with either of those sending or receiving. I really like Thunderbird and would like to figure this issue out and correct it. Please help. Thank you, David Wright When you contact me, as bad as I hate to ask, If I need to respond to an email, please use my Gmail address <redacted>@gmail.com Thanks again.

I have been using Thunderbird ever since I set up my first email and I like it and am used to it. At some point in time an update was issued and from that point forward I have not been able to send emails or reply to any emails. For what it's worth, I can go through the Comcast website to access my account, but that's a real pain in the butt with a lot of extra steps. It's just so easy to make one mouse click and access it on my desktop. I have contacted Comcast, but they really don't want to deal with me since I no longer have cable service with them (I moved 7 years ago to an area they don't serve). I have a Gmail account and a Charter account and have no trouble with either of those sending or receiving. I really like Thunderbird and would like to figure this issue out and correct it. Please help. Thank you, David Wright When you contact me, as bad as I hate to ask, If I need to respond to an email, please use my Gmail address <redacted>@gmail.com Thanks again.

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Wšykne wótegrona (2)

david
david
  • Top 10 Contributor
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I am no comcast guru, but these links may prove helpful:

https://www.xfinity.com/support/articles/third-party-email-access 

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

Wužytny?

cdavidwright
cdavidwright Pšašaŕ
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I did try the links sent and for 1 of them the check box to allow was already set. I tried again to forward a message to another of my accounts and got the same message as always. For what it's worth, the last message I was able to send was in December of 2023! Below is the message verbatim if anyone can decipher it and help me. Thanks again.


Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-a2p-647975.sys.Comcast.net resomta-a2p-647975.sys.Comcast.net Excessive failed authentication, ESMTP server temporarily not available

It gives this same message every time, regardless of day or time of day. Whatever the ESMTP server is apparently is ALWAYS temporarily not available.

Wužytny?

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.