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Playing any kind of audio in a tab makes Firefox crash

  • 2 wótegronje
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót Galphie

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Hi,

I've been experiencing some crashes on Firefox lately. It only happens when I have a tab playing music or audio in general, and try to navigate in another tab.

I've already checked every recommendation before asking for help here: - It only happens on Firefox - It happens even on secure mode, without any plugin active - I've restored Firefox - I've uninstalled and reinstalled Firefox - I've tried signing out of my account, still happens - I've checked and updated my drivers

Any idea?

Hi, I've been experiencing some crashes on Firefox lately. It only happens when I have a tab playing music or audio in general, and try to navigate in another tab. I've already checked every recommendation before asking for help here: - It only happens on Firefox - It happens even on secure mode, without any plugin active - I've restored Firefox - I've uninstalled and reinstalled Firefox - I've tried signing out of my account, still happens - I've checked and updated my drivers Any idea?

Wšykne wótegrona (2)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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It's empty. I've replicated the error just right now, and it's still empty. Is there any reason why this error isn't generating crash reports?

Wót Galphie změnjony