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failure to set up mailfence email address in Thunderbird

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jfmallick
jfmallick
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I just downloaded Thunderbird to a Win10 desktop. Can you please explain why I am having trouble setting up Thunderbird to use my new mailfence.com email address?

I used the following settings and although I get a check mark the settings were found, and the incoming server was established, when I click "Done" the response is a continuous "checking password" and the account is not created and I cannot access email.

Thank you in advance for any advice you may have.

POP3 pop.mailfence.com 994 SSL/TLS Normal password Username: *****@mailfence.com

smtp.mailfence.com 465 SSL/TLS Normal password Username: *****@mailfence.com

I just downloaded Thunderbird to a Win10 desktop. Can you please explain why I am having trouble setting up Thunderbird to use my new mailfence.com email address? I used the following settings and although I get a check mark the settings were found, and the incoming server was established, when I click "Done" the response is a continuous "checking password" and the account is not created and I cannot access email. Thank you in advance for any advice you may have. POP3 pop.mailfence.com 994 SSL/TLS Normal password Username: *****@mailfence.com smtp.mailfence.com 465 SSL/TLS Normal password Username: *****@mailfence.com

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Matt
Matt
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What anti virus do you use? Do you have a VPN? They generally cause complete failure of email.