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Thunderbird updates

  • 1 wótegrono
  • 1 ma toś ten problem
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  • Slědne wótegrono wót david

Rich2222
Rich2222
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To paraphrase Willie Nelson "The last thing I needed, the 1st thing this morning" was to open Thunderbird & be presented with a form that I needed to fill out as if I was just signing up for the service, filling it out, going to my Inbox & finding everything gone. This is actually the 2nd time this has happened after an update. I have a feeling that my emails are buried deep inside my computer. Can you help me exhume them?

To paraphrase Willie Nelson "The last thing I needed, the 1st thing this morning" was to open Thunderbird & be presented with a form that I needed to fill out as if I was just signing up for the service, filling it out, going to my Inbox & finding everything gone. This is actually the 2nd time this has happened after an update. I have a feeling that my emails are buried deep inside my computer. Can you help me exhume them?

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david
david
  • Top 10 Contributor
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I'm trying to type while humming along with Willie. My guess is TB presented you with a form to apply for an email account? This sometimes happens after an update when TB can't locate your email account. This is usually result of anti-virus interfering with the update. Anyway, on that startup page, ignore the email request and click the 'home' tab at top. Assuming you're using Windows, right-click near the top and activate 'menu bar'. Then, click help>moretroubleshootinginformation, scroll down to Profiles, select 'about:profiles' and you should see your profile there. Click to activate it and you're all set. Let me know if this doesn't work.