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Unable to get data backup after formatting and installing new firefox.

Paul wótegronjony
gtulovers

I have synced my previous account on old Firefox. After which I have changed my hard disk and installed new system and Firefox. I have login to my account but my previous browsers bookmarks, password etc. data has been lost. What can I do. I don't have my previous hard disk with me.

Please suggest some way to backup my data.

I have synced my previous account on old Firefox. After which I have changed my hard disk and installed new system and Firefox. I have login to my account but my previous browsers bookmarks, password etc. data has been lost. What can I do. I don't have my previous hard disk with me. Please suggest some way to backup my data.

Wšykne wótegrona (1)

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.