Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije
Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.
Archiwěrowany

How can I tell whether IT/ISP has blocked firefox syncing?

Mozilla cheese wótegronjony
Mozilla cheese

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync.

Is there a test I can run to see what's going on behind the scenes? Thanks.

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync. Is there a test I can run to see what's going on behind the scenes? Thanks.

Wšykne wótegrona (6)

Enter about:sync-log in the URL bar. There should be some recent error logs.

Hi Ty,
Thank you for your reply.

Here's the top 2 ones:

File:error-sync-1593444527010.txt 20 KB 6/29/2020 8:28:47 AM
https://hastebin.com/unacubevak.js

File:error-sync-1593444559792.txt 5 KB 6/29/2020 8:29:19 AM
https://hastebin.com/sapatafama.coffeescript

Here are the last one:

File:error-sync-1593528708553.txt 4 KB 6/30/2020 7:51:48 AM
https://hastebin.com/xirorehade.coffeescript

Wót cor-el změnjony

Thanks Ty,

The top one:
error-sync-1593444527010.txt 20 KB 6/29/2020 8:28:47 AM
https://hastebin.com/acoturuyer.js

The last (most recent) one:
error-sync-1593528708690.txt 4 KB 6/30/2020 7:51:48 AM
https://hastebin.com/hovapuhucu.coffeescript

Wót cor-el změnjony

Hi Ty,

Here's the the top (oldest and also happens to be the biggest file) result:

error-sync-1593444527010.txt 20 KB 6/29/2020 8:28:47 AM paste.mozilla DOT org/5jsPwvXX/raw


Here's the lowest (most recent one) error-sync-1593528708690.txt 4 KB 6/30/2020 7:51:48 AM paste.mozilla DOT org/cMWy21Hs/raw

I'm not very familiar with sync logs, but there are mostly "login failed" msgs.

Try to log out and log in with full login/password.

Hi Ty, logging out and logging in with full login and password didn't help, unfortunately. :(