Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Archiwěrowany

Ecosia add-on not installed/downloaded due to "connection failure"

Firefox Rozwězanje problemow
McCoy jo wótgronił pśed pśed 7 lětami
jvgowshall
jvgowshall

I am trying to install the Ecosia add-on on my personal PC - it installed fine in Firefox on my work PC. When I click "continue to installation" it tells me it could not be downloaded due to a connection failure. The internet connection is fine, and my Firefox software is up to date. PS I am a virtual technophobe, so please keep it simple! Thanks

I am trying to install the Ecosia add-on on my personal PC - it installed fine in Firefox on my work PC. When I click "continue to installation" it tells me it could not be downloaded due to a connection failure. The internet connection is fine, and my Firefox software is up to date. PS I am a virtual technophobe, so please keep it simple! Thanks

Wšykne wótegrona (3)

JohannHan
JohannHan

Try it once again tomorrow.

jvgowshall
jvgowshall Pšašaŕ

I tried again - same result.  :-(

McCoy
McCoy

Hello jvgowshall,

Would you try this please :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Click on an empty space (if there is no empty space, then type some random characters in the seach bar) - then choose "Boolean" and enter this preference name :

xpinstall.enabled and set its value to true

Then close and restart Firefox.

Can you download the extension now  ? (fingers crossed .... )