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Attachments disappear when email becomes part of an email chain

Thunderbird Druge
Matt wótegronjony
AnnPhil
AnnPhil

When I get an email with an attachment I open it. Then respond to it as do others and it becomes part of an email chain. Can't go back and retrieve attachment from original email.

When I get an email with an attachment I open it. Then respond to it as do others and it becomes part of an email chain. Can't go back and retrieve attachment from original email.

Wšykne wótegrona (1)

Matt
Matt
  • Top 25 Contributor

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?