Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

I am listed as under age because the option for my age wasn't available.

  • 4 wótegrona
  • 4 maju toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót Roland Tanglao

dalšne nastajenja

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

Wšykne wótegrona (4)

dalšne nastajenja

cyndit said

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

Hi Cyndit:

What do you mean by "signed in"? Please let us know in detail what steps you followed to sign in and then we can help!

...Roland

dalšne nastajenja

Thank you for responding. I bought a new computer, Toshiba, and went to add firefox...of course. When I went to add my age, the pull down only went as far at 1994. How do I fix this please?

dalšne nastajenja

Hi Cyndit

(moving to Windows from iOS since this appears to be a Firefox for Windows issue)

You are trying to install Firefox on your Windows 8 or Windows 10 Toshiba computer from mozilla.org i.e. from:

https://www.mozilla.org/firefox/new/?scene=2#download-fx

right?

If so, it shouldn't prompt you for your year of birth.

If you are installing from elsewhere we can't help you and suggest that you instead install from mozilla.org

If you are doing something else, please let us know what exactly you are doing and the exact steps you are following.

Cheers!

...Roland

dalšne nastajenja

oh just realized you may be referring to firefox accounts at:

https://accounts.firefox.com/signup

if that is the case just select 1990 or earlier!

Does that help?

...Roland