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Firefox crashes

Firefox Rozwězanje problemow
philipp jo wótgronił pśed pśed 12 lětami
ranjuchatna
ranjuchatna

My firefox is crashing at startup even in safe mode. My crash id is bp-c31c09a8-c7f9-4752-b6ba-91e512140802. I have searched firefox support for fixing the issue but could not find any information to fix the issue. Please help fix the issue as soon as possible.

My firefox is crashing at startup even in safe mode. My crash id is bp-c31c09a8-c7f9-4752-b6ba-91e512140802. I have searched firefox support for fixing the issue but could not find any information to fix the issue. Please help fix the issue as soon as possible.

Wšykne wótegrona (1)

philipp
philipp
  • Moderator

hello ranjuchatna, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program or else switch to the firefox esr release: https://www.mozilla.org/en-US/firefox/organizations/