Forum der Gemeinschaft Firefox

Since Firefox does not support video calls, deaf people cannot chat with their friends in sign language on Facebook Messenger. This feature should be brought back.

I paid for an annual subscription of Mozilla's VPN on 9/8/26. However, when I try to run the VPN, it is telling me I have to wait for the monthly trial (which I had previously to reset). My invoice is 98Z6LFXQ-0001. Also, when I printed a receipt of my purchase, I noticed my zip code is incorrect. My zip code is 11224 (not 11229). I saw that it could possibly take up to four days for my purchase to be reflected, but I wanted to get ahead of this potential problem ASAP. Thank you! Richard Messing @ email: [redacted email from community support forum]

Dear all,

I can't connect the Claude Login page anymore since beginning of september 2026. Last week I had no problem to connect it from Firefox. I have to go through Edge or Chrome.

Please advise.

Kind regards.

DRoth [redacted email from public]

Hi everybody!

My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the text on the browser bigger but not the left-panel...

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit)

James Standfast [redacted phone# and emails from public support forum]

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of screen that Firefox is not responding and stays that way. Refreshed, restarted, pressed delete cache and nothing will correct this. No issue for years until last week so please fix or advise how to do so. Thanks. Herb [redacted email from public]

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

• Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
• Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
• Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

• "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
• "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
• "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
• "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use it again.

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to turn on features). the buttons are invisible and waste hours of the users time.