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I am unable to sign into the iCloud web page on Firefox

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific pro… (Lesen Sie mehr)

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific problem. When I try to sign in, the page skips the option that verifies my identity and goes straight to a message saying "Failed to verify your identity, Try again" without allowing the verification to occur. The verification would occur if the page would allow it to, as it does in the other browsers I mentioned. This was working fine last time I logged in a few days ago, so this is a new problem. I could switch over to Edge, but would prefer to use Firefox, if I can. Please help me. Thank you.

Gefragt von mlkaplan vor 1 Woche

Beantwortet von jbr vor 1 Woche

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Can't log in ICloud, validation window doesn't appear

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the veri… (Lesen Sie mehr)

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the verification code doesn't appear. It says "enter" the code, but I don't get the window to do so!

I'm on Big Sur 11.7.10, it worked without a hitch for years. This laptop is one of my trusted devices. Is a recent update preventing the connection?

I looked at similar questions, and answers from 2020 said to add the 6-digit code after my password, but that solution doesn't work.

It seems the problem is with Firefox; it works on Safari. Any solution for Firefox?

Thanks

Gefragt von cec.arne vor 1 Woche

Beantwortet von jbr vor 1 Woche

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can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (Lesen Sie mehr)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Gefragt von NJTW vor 1 Woche

Beantwortet von jbr vor 1 Woche

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Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (Lesen Sie mehr)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Gefragt von MikeZZ vor 2 Wochen

Beantwortet von jscher2000 - Support Volunteer vor 2 Wochen

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McAfee Password Manager

I have McAfee+ Ultimate Family Security package and was attempting to set up its Password Manager. As it worked out their tech rep indicated that Firefox (which is my de… (Lesen Sie mehr)

I have McAfee+ Ultimate Family Security package and was attempting to set up its Password Manager. As it worked out their tech rep indicated that Firefox (which is my default by choice) does not support that particular extension for some reason. Is Firefox/McAfee collaborating to resolve this issue?

Gefragt von firstace vor 5 Monaten

Beantwortet von Martin Lester vor 1 Tag

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Сайты с сервисами Яндекс не открывает

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все з… (Lesen Sie mehr)

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все заработало. В чём может быть дело? Работать в приватном окне - не удобно.

Gefragt von Slolika vor 1 Tag

Beantwortet von Slolika vor 1 Tag

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new version of Firefox (140.3.0esr) doesn't show my old bookmarks

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefo… (Lesen Sie mehr)

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefox page. I don't know how to get to the "about:profiles" page to change back to the profile that shows my bookmarks toolbar.

Gefragt von ekc80 vor 2 Tagen

Beantwortet von Denys vor 1 Tag

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Open previous windows and tabs - NOT working from 15-sep

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update ha… (Lesen Sie mehr)

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update has caused this. Please help. Thanks

Gefragt von Tj vor 3 Tagen

Beantwortet von jonzn4SUSE vor 3 Tagen

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Email access

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried cl… (Lesen Sie mehr)

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Gefragt von gtmorck vor 1 Woche

Beantwortet von Denys vor 1 Woche

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I cant follow up on ticket #305857 I have no Library it is all blank - no history, no bookmarks, NADA!

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST. Thu 2025-… (Lesen Sie mehr)

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST.

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

then I got tha same message again

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

the next day I couldn't get in so I had to reset my password

Fri 2025-08-01 11:18 AM Forgot your password? Fri 2025-08-01 11:25 AM Your password has been reset

Then this appeared about 50 minutes later

Fri 2025-08-01 12:14 PM Forgot your password?

I found out about Mozilla Monitor and thought it might help

Fri 2025-08-01 12:14 PM New sign-in to Mozilla Monitor

Fri 2025-08-01 12:21 PM Mozilla Monitor⁩ found no known breaches

Then I got:

Fri 2025-08-01 12:30 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:33 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

Then I got

Fri 2025-08-01 11:32 PM Mozilla Support Request: Share your feedback with us

which contained a copy of my post [I have made a bit of a hash up with my mozilla related logins]

Thu Jul 31, 2025, 07:34 but was appartntly sent by "Anonymous User"

this email wanted to know if I was satisfied - how could I be, when the problem wasn't solved?

next I asked another question {Which I can't see in my Emails} which netted me this reply,

Sun 2025-08-03 08:52 AM Mozilla Support Forum<no-reply@support.mozilla.org>

next I was back to this again

Mon 2025-08-04 03:59 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again just this morning!

Thu 2025-08-07 10:08 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?


I am as much a believer in security as the next person but I don't understand what is going on,

I have had no response to my original ticket, which I beleive was number 305857 which I can no longer find any refernce to in my account, and I still have a completely blank Library! and I can't even make any new bookmarks!

Plaes help, Yours sincerely, Ms Jacq Felis (AKA Kaelkitty).

Gefragt von Kaelkitty vor 1 Monat

Beantwortet von jscher2000 - Support Volunteer vor 1 Monat

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Bookmark backup methods

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchroni… (Lesen Sie mehr)

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchronize feature, I am not sure how I did that . I normally export bookmarks to a external flash drive as HTML. Just did also to a .json file type cannot find how to do that. Which format and method will be best? Have all of the old PC backed up through Acronis full back up. Will that have the full Firefox program with the bookmarks?

Gefragt von JJEULER vor 2 Tagen

Beantwortet von George Kitsoukakis vor 2 Tagen

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Videos on Canvas not appearing

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UB… (Lesen Sie mehr)

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UBlock origin on Canvas and it makes no difference. Attached are screenshots of what I see in Firefox (no video) vs Edge (video).

Gefragt von meghanaarias vor 2 Tagen

Beantwortet von George Kitsoukakis vor 2 Tagen

  • Gesperrt

picture in picture and serch settings

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc. I know this … (Lesen Sie mehr)

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc.

I know this can be disabled in about:config but I prefer not going there. I wonder if this will be corrected sometime, otherwise the setting option is pointless.

Another item: I have unchecked the search suggestions in settings but it makes no difference.

Input welcome.

Gefragt von SuMo Bot vor 2 Tagen

Letzte Antwort von Agent virtuel vor 2 Tagen

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Firefox's translate selection no longer automatically detecting selected text after I played around in the dialog.

I was previously successfully using the translate selection with the translate dialog automatically detecting the language of the selected text. Then, with that dialog o… (Lesen Sie mehr)

I was previously successfully using the translate selection with the translate dialog automatically detecting the language of the selected text. Then, with that dialog open, I tried changing the from/to language - you know, just messing around - and now it refuses to automatically detect the language. It is now stuck on Tranlate to French. I've checked my settings page and my default language is English. Where is it getting the idea I'm French? Annoying af.

How can I get the automatic language selection to English as it previously was?

NOTE: As I was composing this request, I visited the Amazon store - as that's where I use the feature most - and noticed it's probably the tool itself that's broken recently as it was getting it right all the time before but now it's hit or miss. Again, annoying af especially because I've come to rely on this a lot. Please fix.

Gefragt von Anthony vor 3 Tagen

Beantwortet von Agent virtuel vor 3 Tagen

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Search engine

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (Lesen Sie mehr)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

Gefragt von mekersten vor 3 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 3 Tagen