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Why doesn't sldieshow work properly in Yahoo group when I use Firefox? It used to and it works with Internet Explorer.

  • 1 Antwort
  • 1 hat dieses Problem
  • 39 Aufrufe
  • Letzte Antwort von cor-el

wwadeiii
wwadeiii

I can open a slideshow of images but when I click out of it, it no longer enables Yahoo again, just gives a grey veil over the screen and nothing can be clicked on or is responsive; I have to exit and re-enter Yahoo Groups to access my messages. I used to have no problem and when Yahoo suggested I use another Internet browser, I used Internet Explorer and the problem was solved. They suggested i contact you about the problem. Tried all your fixes and updated everything and still no go, and yes, I did sign out and go on again for changes/updates to take place

I can open a slideshow of images but when I click out of it, it no longer enables Yahoo again, just gives a grey veil over the screen and nothing can be clicked on or is responsive; I have to exit and re-enter Yahoo Groups to access my messages. I used to have no problem and when Yahoo suggested I use another Internet browser, I used Internet Explorer and the problem was solved. They suggested i contact you about the problem. Tried all your fixes and updated everything and still no go, and yes, I did sign out and go on again for changes/updates to take place

Alle Antworten (1)

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).