Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Can't log into my Norton Identity Safe, so that it fills in my log ins

  • 3 Antworten
  • 6 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von tas02

marid
marid
more options

Locking - see this Norton support page.

There used to be an icon up on the top of the old Firefox, which would let me log into "Identity Safe" a Norton security product. When I clicked it, it asked me for a password. When provided, Norton would fill in all the details - i.e. log in, name, address, visa info. There is no longer such an icon, and I have no way to log into "Identity Safe" so I have to fill everything out myself.

''Locking - [http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720112959EN&pvid=nis-2011&selected_nav=5&layout= see this Norton support page.]'' There used to be an icon up on the top of the old Firefox, which would let me log into "Identity Safe" a Norton security product. When I clicked it, it asked me for a password. When provided, Norton would fill in all the details - i.e. log in, name, address, visa info. There is no longer such an icon, and I have no way to log into "Identity Safe" so I have to fill everything out myself.

Geändert am von the-edmeister

Alle Antworten (3)

tas02
tas02
more options

I just downloaded and installed Firefox4 only to find out that it doesn't support the Norton Identity Safe, which has all of my usernames and passwords in it. NOW what do I do? If it can't handle this or maybe import from Norton, I'm going to have to de-install and (hopefully) reinstall 3.7.

Please advise.

marid
marid Fragesteller
more options

Can't reinstall Firefox 3.7. Looks like Internet Explorer supports the Norton Identity Safe.

tas02
tas02
more options

Good news! Norton has a hotfix for this now. Go to this page on Norton's website and download and execute the hotfix tool. You need to make sure that you have FF 4.0 installed and that Norton is up-to-date. A restart will be required when the hotfix completes, but when it comes back up, your identity safe will be there.