Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Gelöst Archiviert

I can no longer open a new tab in firefox

littletully

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?
Diese Antwort im Kontext lesen

Ausgewählte Lösung

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Alle Antworten (6)

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Thank you for your reply, but I don't have the ask toolbar installed.

Ausgewählte Lösung

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Wow! That worked. Thanks so much. When I clicked view, toolbars, ask was not checked so I thought it was not installed. I guess I was wrong. Thanks again.

Removing the Ask toolbar in the Win Control Panel did the trick! Thanks!

I attempted the fix. I do not have the Ask toolbar installed. Any other ideas??