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People do not receive my emails

Rnagoda

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent folder, it shows that it has been sent. If I log into my Bell Webmail portal and check the sent folder there, it shows that the email has been sent. But no one gets my emails. If I send an email from my Bell Webmail portal, people receive that email. I have re-installed Thunderbird and allowed Thunderbird to autofil the incoming and outgoing server information after entering my user name and password. No change. I have contacted Bell my internet provider and they have told me that because I can send from the Webmail portal and not from my Desktop, it is a Thunderbird problem. It seems that this problem may have start just after Thunderbird received an update about 2-4 weeks ago. It has been around a month since the last time I had a back and forth email exchange. Searching the forum has been difficult to find an issue similar to mine. Any help would be appreciated. Robert

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent folder, it shows that it has been sent. If I log into my Bell Webmail portal and check the sent folder there, it shows that the email has been sent. But no one gets my emails. If I send an email from my Bell Webmail portal, people receive that email. I have re-installed Thunderbird and allowed Thunderbird to autofil the incoming and outgoing server information after entering my user name and password. No change. I have contacted Bell my internet provider and they have told me that because I can send from the Webmail portal and not from my Desktop, it is a Thunderbird problem. It seems that this problem may have start just after Thunderbird received an update about 2-4 weeks ago. It has been around a month since the last time I had a back and forth email exchange. Searching the forum has been difficult to find an issue similar to mine. Any help would be appreciated. Robert

Alle Antworten (1)

Does that also happen if you start TB in Troubleshoot mode?

Does that also happen with a new profile (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles)?

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