Hello,

Downloading from that website works fine for me. When did the problem arise? Does it happen on other websites?

Please try running Firefox in Troubleshoot Mode. Does it help?

And just a note: AI integration is a must-have feature of any modern browser, whether you personally use it or not.

It has started with a few sites where if I try and download updates from Intel.com and Acer.com the page just locks up. Firefox has also locked up a few times when using Twitch.com and YouTube.com when I have been watching streams as well. The only way I could get Firefox to work again was to force close it using Task Manager and ending the task. The version I am using is 139.0.4 and I have even tried to do a full install of Windows 11 24h2 and download a full version of Firefox 139.0.4 as well and it is still having the same issues that I am having now.

I have tried the troubleshoot mode as well and the same issue as above just will not download any updates from Acer.com or Intel.com

For Intel, have tried using their app for updates? I've been using it for years. https://www.intel.com/content/www/us/en/support/detect.html If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Are you running any security software besides MS Defender? I just tried to download something from Intel and after clicking the download button, nothing happened. After pausing Ghostery I was able to download. see screenshot

All I am using Windows Security. i have not had any other problems with Firefox just downloading the files before. With Acer.com have included an image of what I get hen I try and get on the website through firefox and if I try another browser like Chrome it will allow me to download the files I want from intel.conm and display Acer.com's website without any problems. I prefer to use Firefox, but if problems like this are happening then I think it may be time to change to a different browser.

I have also noticed that as soon as I click on the download button nothing will download and then Firefox just locks up on that page and I can do nothing expect using task manager to get out of Firefox to get the browser to work again.

This is me using brave browser to download the files from Intel.com

Well after weeks of trying to figure out how to get the latest updates from Intel. I have now downloaded and been using fork version of Firefox called Librewolf and guess what it does that Firefox couldn't do and that is download from Intel.com, and I can now finally get updates from the Intel website that Firefox wouldn't allow me to do. I have done nothing to my system. Furthermore, I haven't changed any settings within my system, all I have done is downloaded a different browser installed Librewolf and away it went. Also, as Librewolf is way more piracy and security conscious than what Firefox is now. Besides, it doesn't have the bloatness of Firefox as well, Librewolf is a lean mean web browser and loads a damn site faster than Firefox does. Oh! by the way, when Firefox would crash when watching YouTube or even worse when I am modulator for a streamer on Twitch and having to close browser down or even worse restart my computer because Firefox wouldn't load up again then Firefox has problems that need Sorting out as I tried to send crash reports when it happened and it wouldn't allow me to either. So for now I am stopping with Librewolf as it is so, so much faster than Firefox and so much better as well.

This is me using brave browser to download the files from Intel.com

I am curious to see a similar screenshot of Firefox, but if you have no further questions just mark it as resolved I also use a fork of Firefox called Waterfox.