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Requiring a passkey

  • 5 Antworten
  • 5 haben dieses Problem
  • 118 Aufrufe
  • Letzte Antwort von Gary Hall
  • Archiviert

Gary Hall
Gary Hall

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request for a pass key. I have cleared the Firefox cache and cookies. Nothing seems to help.

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request for a pass key. I have cleared the Firefox cache and cookies. Nothing seems to help.

Alle Antworten (5)

markwarner22
markwarner22

I don't see that on my side using Chrome or Firefox when logging onto YouTube. Maybe post a screenshot of this minus any personnel login or info for others to see what is happening.

Gary Hall
Gary Hall Fragesteller

I can't give you an SS because my computer locks up solid. The window just asks for my passkey to be inserted into a USB port. When I select 'Try another way' it locks up. I hope this helps. I have tried to make a passkey, and the same problem occurs. Darn!!!

Gary Hall
Gary Hall Fragesteller

try this from another post: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-01-19-10-12-04-12e6e3.png

markwarner22
markwarner22

That looks like a Windows OS ask because of the box color.

Gary Hall
Gary Hall Fragesteller

Thanks for your help, but it is hard to bypass this issue. Firefox now requires me to use a passkey to log in on YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and my S25 phone without any problems. This problem only occurs on my Windows 10 computer. I just sent a request to the folks at Mozilla.