My website at MyHeritage.com is greyed out
On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.
I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.
When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.
However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.
Ausgewählte Lösung
I followed these instructions found at: https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq#w_how-do-i-know-if-the-site-breakage-is-caused-by-total-cookie-protection and I no longer am greyed out on that site.
Can I disable Total Cookie Protection without disabling Enhanced Tracking Protection?
Yes. To disable Total Cookie Protection, follow these steps:
Click the menu button Fx89menuButton and select Settings. Select the Privacy & Security panel on the left side of the screen. Under Enhanced Tracking Protection, select the Custom setting. Set the drop-down menu next to Cookies to Cross-Site Tracking Cookies.
This will disable Total Cookie Protection but keep Enhanced Tracking Protection enabled.
Diese Antwort im Kontext lesen 👍 0Alle Antworten (3)
I am having similar problems at sites important to me (see https://support.mozilla.org/en-US/questions/1494555). I find this a common issue every few years, so I end up switching to Chrome or Edge. For now, your best bet is to use another browser to access that site.
Thanks Mitch, but I really don't want to have to use Chrome and Firefox (for other genealogy sites) while doing my research.
Ausgewählte Lösung
I followed these instructions found at: https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq#w_how-do-i-know-if-the-site-breakage-is-caused-by-total-cookie-protection and I no longer am greyed out on that site.
Can I disable Total Cookie Protection without disabling Enhanced Tracking Protection?
Yes. To disable Total Cookie Protection, follow these steps:
Click the menu button Fx89menuButton and select Settings. Select the Privacy & Security panel on the left side of the screen. Under Enhanced Tracking Protection, select the Custom setting. Set the drop-down menu next to Cookies to Cross-Site Tracking Cookies.
This will disable Total Cookie Protection but keep Enhanced Tracking Protection enabled.
Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.