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Firefox unable to Print a PDF

  • 4 Antworten
  • 3 haben dieses Problem
  • 32 Aufrufe
  • Letzte Antwort von markwarner22

Kevin Stonehouse
Kevin Stonehouse
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Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue. See attached image from the printer cue. Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well. Looking forward to your replies.... Thank you in advance for your time and consideration. -Kevin
Angefügte Screenshots

Alle Antworten (4)

markwarner22
markwarner22
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Where did you get the pdf file from? How Chrome prints pdf doesn't related to Firefox browser as they are two separate types of Browsers.

Geändert am von markwarner22

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Martin Connor
Martin Connor
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Yeah, this seems like a Firefox-specific bug with PDF printing. I’ve had the same issue prints fine from everything else but throws an error with PDFs in Firefox. One quick workaround: try downloading the PDF and opening it in Adobe Reader or another viewer instead of printing directly from Firefox. Hopefully Mozilla patches it soon.

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Kevin Stonehouse
Kevin Stonehouse Fragesteller
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To everyone that replied, thank you.

Now as for the solution it required that I remove / re-install Firefox before the PDF's could open properly. None of the "settings" within Firefox really did much, nor did any of the dozen or so suggestions I tried from forums / YouTube. Guessing that either something was corrupted with my install or the reg-entries were damaged.

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markwarner22
markwarner22
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There has to be a link to the problem pdf for others to verify what is the problem as well they go to print it.

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