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System locks up when Firefox opens

  • 2 Antworten
  • 1 hat dieses Problem
  • 34 Aufrufe
  • Letzte Antwort von FredMcD

michaelhfox
michaelhfox

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

Alle Antworten (2)

Terry
Terry

I would try creating a new profile. [Manager - Create, remove, or switch Firefox profiles]

FredMcD
FredMcD

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}