X
Tippen Sie hierhin, um die Version dieser Website für Mobilgeräte aufzurufen.

Hilfeforum

When I try to download a PDF and save it in a folder, the letters I press to name the file come up as different letters and numbers; how can I fix this?

Veröffentlicht

When I try to download a PDF and save it in a folder, the letters I press to create a file name come up as different letters and numbers. I press "d" four times and these letters come up "l6n2". It does not happen with word or other documents. How can I fix this?

Thank you for your time.

When I try to download a PDF and save it in a folder, the letters I press to create a file name come up as different letters and numbers. I press "d" four times and these letters come up "l6n2". It does not happen with word or other documents. How can I fix this? Thank you for your time.
Zitieren

Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Weitere Informationen

Ive 0 Lösungen 8 Antworten
Veröffentlicht

Hello there,

Does this also happen in other browsers and does anything turn up on a malware scan?

If your computer is malware-free you can try rebooting your computer and re-installing (or refreshing) firefox if the issue persists

[update: saw some details i needed in the question details tab, sorry!]

Hello there, Does this also happen in other browsers and does anything turn up on a malware scan? If your computer is malware-free you can try rebooting your computer and re-installing (or refreshing) firefox if the issue persists [update: saw some details i needed in the question details tab, sorry!]

Geändert am von Ive

Hat Ihnen das weitergeholfen?
Zitieren
cor-el
  • Top 10 Contributor
  • Moderator
17539 Lösungen 158588 Antworten
Veröffentlicht

A possible cause is security software with an anti-keylogger feature, so if you have such software then check its settings.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

A possible cause is security software with an anti-keylogger feature, so if you have such software then check its settings. Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
Hat Ihnen das weitergeholfen?
Zitieren
Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.