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Firefox crashes

Firefox Fehlerbehebung
FredMcD beantwortet
filterboy
filterboy

Hi, My firefox browser has been shutting down my computer while on internet. The browser works fine for a few mins. and all of a sudden the computer goes into hibernation mode and I have to reboot. this has only started about the beginning of November. Before that it worked fine. I have checks windows setting for power management and it is set to never hibernate. This only happens while on the browser. do not have this issue with any other programs. Do not have this with Explorer. Explorer just runs slow. That is why I went to firefox. Help!

Hi, My firefox browser has been shutting down my computer while on internet. The browser works fine for a few mins. and all of a sudden the computer goes into hibernation mode and I have to reboot. this has only started about the beginning of November. Before that it worked fine. I have checks windows setting for power management and it is set to never hibernate. This only happens while on the browser. do not have this issue with any other programs. Do not have this with Explorer. Explorer just runs slow. That is why I went to firefox. Help!

Alle Antworten (1)

FredMcD
FredMcD

Ausgewählte Lösung

Interesting . . . . Very Interesting.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


While still in Safe Mode;

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.