Thunderbird not recognizing password
I was having an issue sending email. I could receive OK. Troubleshooting was not going well so I deleted my account and tried simply setting it back up. When I set everything up it says incorrect user name or password. I have re-entered the username (email address) and password many times but it will not go through. If I enter the same user name and password in their web based (webmail) system it works fine. Since it works on the webmail server Bell is telling me it must be a Thunderbird error. Please help.
Alle Antworten (5)
Did you sort it out?
Not yet
That worked but only half way. I was trying the IMAP settings and switched to POP. So now I can receive e-mails but still can't send. I will appreciate any tips but this particular email account is 98% incoming anyway. Any replies I will use my secondary account.
Well I think we are getting closer. It seems to connect to the server but it "times out". What is frustrating is that I am pretty sure no setting were changed that would explain why it stopped working in the first place.
We are just Using the stock Windows Defender. I will try safe mode but that will have to wait until we close for the evening. Thanks for the help so far.