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why is thunderbird saying I'm on windows XP while I'm on windows 10

  • 5 Antworten
  • 1 hat dieses Problem
  • 13 Aufrufe
  • Letzte Antwort von Matt

wkahil
wkahil

I'm on windows 10 and when trying to upgrade thunderbird I get a message saying that no more upgrades are possible on my system. Learn more says that since I'm on Windows XP or Vista I have to upgrade!

I'm on windows 10 and when trying to upgrade thunderbird I get a message saying that no more upgrades are possible on my system. Learn more says that since I'm on Windows XP or Vista I have to upgrade!
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Alle Antworten (5)

James
James
  • Moderator
  • Top 10 Contributor

Maybe you are for some odd reason running Thunderbird in "Windows XP" compatibility mode on Windows 10.

https://support.microsoft.com/help/15078/windows-make-older-programs-compatible

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

wkahil

Please tell us what you find, because a few other users are also having problems.

wkahil
wkahil Fragesteller

I found nothing except that manual update is working

wkahil
wkahil Fragesteller

I found nothing except that manual update is working I'm now on 60.3.1 instead of 60.3.0

Matt
Matt
  • Top 25 Contributor
  1. Do you have a Thunderbird icon on your desktop?
  2. If you use it to start Thunderbird do you see this message you have posted?
  3. Right click the shortcut on your desktop. Select properties from the menu, Does it show the information in the compatibility tab the same as in the image below?