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I'm brand new to Firefox. When I went to sign in I chose a new password yet it appears as if I already have one. How can this be?

cindy_mizar
cindy_mizar

Hi. I'm brand new to Firefox and when I attempted to sign in, I chose a new password though the system told me that I already have a login name and password. How can this be? Is Firefox tied in to my Google account or might know it from my Windows Vista program? Thanks much!

Hi. I'm brand new to Firefox and when I attempted to sign in, I chose a new password though the system told me that I already have a login name and password. How can this be? Is Firefox tied in to my Google account or might know it from my Windows Vista program? Thanks much!

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Hi cindy_mizar, were you signing in to a Firefox Account here:

https://accounts.firefox.com/signin

If you already created an account with the same email address, and you didn't delete it, then it would make sense to still have that account. It can be shared by more than one installation of Firefox (on different computers, on a computer and mobile device, etc.).

If you were signing into something different, what page was it?