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We get the message "You do not have permission to access" on santander.com.mx

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We get the message "You do not have permission to access" as soon as we want to sign up for online banking on santander.com.mx. We have the problem in the Citrix environment (provisioning) as well as locally on our MacBooks. It works with other browsers.

Patrick

We get the message "You do not have permission to access" as soon as we want to sign up for online banking on santander.com.mx. We have the problem in the Citrix environment (provisioning) as well as locally on our MacBooks. It works with other browsers. Patrick
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  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0

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FredMcD
  • Top 10 Contributor
4334 Lösungen 60929 Antworten
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites https://www.bing.com/search?q=web+site+access+denied

Fragesteller

Hello, Thank you for your prompt reply. Unfortunately it did not help. I tested it on our Xenapps, local windows and macbooks. Each with and without virus protection. It did not make a difference. Proxy, cache has also made no difference. I also tested it with different versions of Firefox (50, 53, 55.58) that makes no difference

Patrick

Hello, Thank you for your prompt reply. Unfortunately it did not help. I tested it on our Xenapps, local windows and macbooks. Each with and without virus protection. It did not make a difference. Proxy, cache has also made no difference. I also tested it with different versions of Firefox (50, 53, 55.58) that makes no difference Patrick
FredMcD
  • Top 10 Contributor
4334 Lösungen 60929 Antworten
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I accessed your link. And after several re-directs ended up here; http://www.santander.com.mx/mx/home/

Any better?

I accessed your link. And after several re-directs ended up here; http://www.santander.com.mx/mx/home/ Any better?

Fragesteller

This Link: https://enlace.santander-serfin.com/eai/EaiEmpresasWAR/inicio.do

Navigate http://www.santander.com.mx/bei/home/ and then on the right side on "Accesso"

Patrick

This Link: https://enlace.santander-serfin.com/eai/EaiEmpresasWAR/inicio.do Navigate http://www.santander.com.mx/bei/home/ and then on the right side on "Accesso" Patrick
FredMcD
  • Top 10 Contributor
4334 Lösungen 60929 Antworten
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I had to disable my ad-blocker. Then I got this;

Forbidden You don't have permission to access /EaiEmpresasWAR/inicio.do on this server.

You should contact its support for more help. It may be blocked outside some border.

I had to disable my ad-blocker. Then I got this; Forbidden You don't have permission to access /EaiEmpresasWAR/inicio.do on this server. You should contact its support for more help. It may be blocked outside some border.
Happy112 561 Lösungen 5694 Antworten
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Ausgewählte Lösung

Please see : http://www.zonavirus.com/noticias/2017/phishing-del-banco-de-santander-que-intenta-capturar-datos.asp And : [https://translate.google.nl/translate?hl=en&sl=es&u=https://tlamy23.wordpress.com/2017/02/16/%25D1%2595%25CF%2585%25D1%2580%25D0%25B5r%25CE%25BD%25D0%25B5%25D1%2582-%25D0%25B0%25D1%2581%25D1%2581%25D0%25B5%25D1%2595%25D6%2585-bl%25D6%2585%25D5%25A6%25CF%2585%25D0%25B5%25D0%25B0%25D4%2581%25D6%2585-%25D1%2595%25D0%25B5-%25D5%25B8%25D0%25B5%25D1%2581%25D0%25B5%25D1%2595%25D1%2596t%25D0%25B0-r%25D0%25B5%25D0%25B0/&prev=search Google's translation ]

Fragesteller

hello, thank you for the quick assistance.

Patrick

hello, thank you for the quick assistance. Patrick