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html code showing in messages being sent

  • 5 Antworten
  • 10 haben dieses Problem
  • 27 Aufrufe
  • Letzte Antwort von Philip11

Philip11
Philip11

When I write a message it looks normal, but after sending when I view it in sent items it is showing what appears to be html code on the message and the recipient is receiving it in this format. I have tried going to send options and selecting send messages in plain text if possible, but the issue still occurs. I have attached an example email. Do you know how this can be fixed?

When I write a message it looks normal, but after sending when I view it in sent items it is showing what appears to be html code on the message and the recipient is receiving it in this format. I have tried going to send options and selecting send messages in plain text if possible, but the issue still occurs. I have attached an example email. Do you know how this can be fixed?
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Alle Antworten (5)

Philip11
Philip11 Fragesteller

Always composing in the write window with no pasted content. Sometimes as a new email and sometimes as a reply, but keep having the same problem.

Philip11
Philip11 Fragesteller

I tried the repair folder for the sent items, but its made no difference. What is shown in the sent items is what has actually been sent and received by others.

Matt
Matt
  • Moderator
  • Top 10 Contributor

is your outgoing mail being scanned by an anti virus prgram?

Philip11
Philip11 Fragesteller

I am using Avast anti virus. Not sure if it is scanning emails though. Do you know how I can check?

Philip11
Philip11 Fragesteller

Thank you! I have now disabled Avast from scanning emails, but the problem still occurs. The problem doesn't occur on every email - I can send 2 emails to the same person with 1 being OK and the other showing the html code. Any other ideas?