Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Scaling up

  • 2 Antworten
  • 1 hat dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von knhewitt

knhewitt
knhewitt
more options

The wording of some Ancestry screens suddenly became smaller last week: have I accidentally touched the wrong button?

I spoke to Ancestry about the problem and they said that it was a browser issue. There is no problem with the same screen when using Safari so it is a Firefox problem. How do I solve it (apart from abandoning Firefox)?

The wording of some Ancestry screens suddenly became smaller last week: have I accidentally touched the wrong button? I spoke to Ancestry about the problem and they said that it was a browser issue. There is no problem with the same screen when using Safari so it is a Firefox problem. How do I solve it (apart from abandoning Firefox)?

Ausgewählte Lösung

Many thanks for your prompt reply. I tried control 0 (zero) but I am afraid that it didn't work. I then went to the other common troubleshooting steps but didn't understand them.

I am too stupid to use computers so I will buy a magnifying glass tomorrow. knhewitt

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

philipp
philipp
  • Moderator
more options

hello, try to press ctrl+0 ('zero') while you're on the page in order to reset the zoom level or in case this doesn't work also go through the other common troubleshooting steps at Websites look wrong or appear differently than they should.

knhewitt
knhewitt Fragesteller
more options

Ausgewählte Lösung

Many thanks for your prompt reply. I tried control 0 (zero) but I am afraid that it didn't work. I then went to the other common troubleshooting steps but didn't understand them.

I am too stupid to use computers so I will buy a magnifying glass tomorrow. knhewitt