I did the Windows 10 firefox update and now my bookmarks are GONE! It says Unable to process the backup file. when I try to restore old ones from the library.
Firefox did an update to 'seamlessly work with Win 10'. When Firefox restarted, ALL MY BOOKMARKS WERE GONE. I went to the library and tried to restore bookmarks. It won't do it! I have a entire computer backup system, but have NO CLUE where to find my bookmarks. So frustrated. I've used Firefox for a ton of years and never had my bookmarks disappear.
Alle Antworten (3)
Hi, first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.
If that doesn't help, please see -
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Ausgewählte Lösung
chick.merkel said
Firefox did an update to 'seamlessly work with Win 10'. When Firefox restarted, ALL MY BOOKMARKS WERE GONE. I went to the library and tried to restore bookmarks. It won't do it! I have a entire computer backup system, but have NO CLUE where to find my bookmarks. So frustrated. I've used Firefox for a ton of years and never had my bookmarks disappear.
Well...after googling some more, I discovered that there was a 40.0.02 update. I did that & now my bookmarks are back.
Note that such issues can be caused by a problem with a corrupted places.sqlite file.
If it happens again then you can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/