Thunderbird Community Forum

Dears since yesterday i cannot download yahoo mails to thunderbird on my windows computer. when thunderbird gets new messages, a window pops up asking me for yahoo account name and password. when entered yahoo gives the following message: " Something went wrong. We could not sign you in. Try again from a different device." i use thunderbird 148.0 on windows 11 (out of china, with Astrill VPN - all other websites work normally with VPN). i have three different yahoo accounts, the first time thunderbird asked yahoo first mail and authentification went through, but it does not go through for the remaining two accounts. i verified that OAuth2 is set up for all accounts. password is correct (as i can still receive emails on iphone mail app). cookies can be accepted without any exceptions, can see the whole OAuth2 dialog panel. i did all steps for setting multiple accounts. i verified all accounts for POP and STMP server settings. also mailnews.oauth.usePrivateBrowser set to TRUE. After all this, it still does not work (i also restarted thunderbird and the computer), what else can i do? Regards Violaine

I have both a Microsoft 365 email account and a outlook.com email accounts. I'm using version 148.0. Both account set up just fine. When I delete an email from either account after a couple of seconds I get a message saying "The current operation on 'Inbox' did not succeed. The mail server for "the account name" responded; [TRYCREATE] The destination mailbox could..." that all I can read. Why?? It is only on the Outlook accounts. I have several other account set up and they all delete the emails.

I got a new computer, and after installing Thunderbird, it took forever to get it set up with the information from my old computer. Now, the unified folders aren't working. All of my mail is going into each account's inbox. There's no option to choose anything on the unified inbox, only the same thing as the other inboxes have. Help, please!

Hi there.

For some reason, 3 of 4 accounts I use no longer open on the accounts list. I cannot expand them, I cannot "Get Messages" for them, there's no reaction whatsoever, as in no message in status bar (which works fine, as confirmed with that 1/4 account that still works).

I checked for subscribed folders and all of them are. I even was able to add a new folder, which does get added via IMAP. This is, therefore, not a connectivity issue.

I also checked the Developer Console and Activity Tasks, absolutely nothing shows there.

I removed global-messages-db.sqlite, folderTree.sjon, the .msf files. I checked in Troubleshoot mode. Nothing helps.

This looks like some nasty bug and I am happy to help debugging this further, if you point me in the right direction.

just installed thunderbird on my new windows 11 laptop (samsung galaxy book 5) and tried to add my comcast email account. i entered the address and password and it took me to an xfinity web page to validate my password for imap.comcast.net. since i'm not on my home network it send a code to my mobile phone which i entered successfully. it then asked my for the address on my account. i entered it and it told me it didn't recognize the address! I called comcast and finally got to speak with a human (no mI'veean feat). We verified that my xfinity account allows third party applications to access my email. That's pretty much all the help she could give me. i've run thunderbird on my home windows 10 desktop with no issues accessing my comcast email. Has anyone encountered this problem? does it have to do with windows 11 settings? any help would be appreciated.

I have a valid correspondent email address, that no matter what I do it keeps sending his email to spam.This started about two months ago, up till then there was no problem. (A) where do you hide the list of email addresses that are being considered as spam? (B) if his email address is not there, what else can I do to fix this annoyance. Asking him to change his email address is not an option.

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to junk.

This is from anyone's email address that arrives from one particular website: @legacydigitalagency.com

I haven't come across this issue since I started using Thunderbird 20+ years ago.

I'm trying to switch from Thunderbird ESR (140.8.0esr) to release (148.0). Following the Mozilla support recommendation I'm running the 148.0 setup and trying to install it to the same directory. While doing so I'm asked to restart the computer. After doing so I'm required to restart setup but continuously asked to reboot the computer. is there a zip version of the installation? if not How to overcome the restart issue?

Hi, somehow thunderbird forced me to use OAuth for caldav and carddav. (v140 on linux) Unless I've probably missed something this approach doesn't seem to have considered that people might use more than one device. In the past I had an application password per device with my mail provider. That password covered imap, smtp, caldav and carddav. The application password I could set with a specific name at my mail provider. If the device was lost, compromised or whatever I just deleted that one application password at my mail provider, problem solved.

Now a regular thunderbird setup has the application password for mail and 2 OAuth records per device under "Connected Apps" at my mail provider. But it is not possible to see anymore to which device the OAuth record belong, as there is nothing device specific coming along with these OAuth records, just an IP.

With that perspective OAuth weakened my security options, as I can only guess which OAuth record I have to delete in an emergency case. Did anyone who implemented that with Thunderbird considered that people may have more than 1 device? Maybe even more than 5 devices?

That OAuth approach looks unmanagable to me. Is there a way to switch OAuth off in thunderbird, until it becomes more useable in >1 device setups?

Cheers Tjareson

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

Connection to pop.mail.yahoo.com times out and no emails are downloaded. A new windows appears from https://login.yahoo.com/ that I have never seen before asking for username and password but this returns a "something went wrong" error. Is there an update, or a setting change, that resolves this problem?

Thanks

Frank

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything suggested on line to resolve the problem, including uninstalling and reinstalling Thunderbird, and deleting and re-entering my acccount details but neither the IMAP or SMTP servers will connect to Gmail. I have reset all of the server settings on Thunderbird, and have checked that Gmail is IMAP compliant (which, apparently, is is now automatically). I have spent hours trying to sort this out and am just at the point of abandoning Thunderbird completely, but I am loathe to do so if there is a solution. The latest error message i have received is "Unable to log in at server. Probably wrong configuration, username or password" but I don't know what else I can check or change.

This happens each time I open up T-Bird. Somtimes it is Yahoo.mail, sometimes it prompts to log onto aol.mail.com.

How can this be stopped?

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desktop Win11 pro Thunderbird 148.0 (64-bit)

Accessing my yahoo email with Thunderbird have worked fine for several months. Now I cannot log in. Yahoo mail is not accessible from the web either. But the web login works fine from Windows. I tried to change authentication method from OAuth2 to password but that didn't help. When I start Thunderbird there is either a dialogue which requires password or a window (see added picture) with a long string at the top of the window. That string cannot be edited. The rest of the window is empty.

re: OAuth2 Authentication for Yahoo, AOL and ATT

My settings selections don't really follow your help descriptions to the letter,so..., also, I already have 2 accounts on 2 platforms and they seem to already be configured with SMTP outging servers using OAuth2.

I'm confused since I'm now on 140.8.0 and have not needed to change a thing, contrary to expectations set from T-bird app popup warning and Mozilla article.(?)

Hello! The other day everything worked as usual, and I shut down the computer for the night. The next morning, Thunderbird immediately crashed/shut down when starting each of the 2 profiles I always use. The 3rd profile, which is the default-release running a different email, still seems to work normally. Thunderbird 115.10.1

I have tried Windows (10) safe mode, as well as thunderbird Troubleshoot mode and working offline, but the issue continued to occur.

I'm at a loss now as to what could cause 2 profiles to suddenly cause it to crash. By the way, one profile is for a gmail account and the other one is for an Outlook account, so they don't seem to be related.

In case it helps, there were 2 Microsoft Visual C++ programs installed or updated, and updates to Microsoft 365 and Google Drive just before the problem started. These were all auto updates in the background.

Any help from the Community would be greatly appreciated. Thank you!

Hi everyone! Why do I get an error when I try to download messages - "Failed to save message. Check the spelling of the file name, wait a while, and try again"

And the most annoying thing is that after this error, downloading other letters stops and you have to manually search for that very letter, although there may be thousands of them... Please fix this!

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them.

So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email.

I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."

I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

I already have two Exchange email accounts using Exquilla that were created in earlier T-bird versions, they work in the latest version as well. I am trying to add a third exchange account, I enter the email and password do auto discover and get the following error; Invalid or missing password: password does not exist in the directory for this user. Trace ID: b2766d8c-6b02-4879-ab77-e30177281600 Correlation ID: 220ef2bd-c4b2-42a9-9414-d4f7bc0dae35 Timestamp: 2026-03-06 02:43:34Z

An Autodiscover site was found, but we could not find a usable entry. This is probably because your server does not support Exchange Web Services (EWS). If your server does not support EWS, then ExQuilla will not work for you. If you believe this to be in error, try manually entering the EWS URL.

I know the message is wrong since I have two accounts that function. I have gone through the manual configuration as indicated online and still have no success just says "URL test failed". I was hoping this latest version would have another way to be able to enter information to get around the failure. Any guidance is greatly appreciated.