Firefox Community Forum

Be careful. Something doesn’t look right.

Firefox spotted a potentially serious security issue with schoolscholarship.cg.nic.in. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails.

schoolscholarship.cg.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

How about moving the pop up away from the original text, so we can see both at once?

Or show the original text in the popup as well? It really helps to be able to see both at once.

Otherwise, it's a bit of a hassle to use.

Thanks for considering!

Hi

So I started up just now and when I started firefox it asked me what profile I wanted to use. I have only ever used one profile but I do believe there are some default ones as I seem to remember seeing multiple ones when I did some customizing awhile back.

Anyways I chose the one I always use and it loaded fine but I noticed in my task bar that the icon now shows a small profile icon.

I want the firefox icon there but I DO NOT want the profile icon on top of the icon as so many icons will pop up showing how many alerts you have and such and I DO NOT need a useless alert on the icon telling me which profile I am using.

I posted a screen shot of what my icon now looks like where as this morning before an apparent update it just showed the normal firefox icon.

So is there a way to remove that profile icon from the firefox icon?

Also I have noticed on my right click menu where I can select to open in a new tab and such it has also added grouping features to group tags. Is there a way to remove these unwanted options as I DO NOT want to group my tabs and it's annoying when I accidentally click that option instead of the new tab option. So for this is there a way to remove certain menu items that I do not need or want? I also added a screen shot for that menu question as well

Thanks!

Hello,

I have a subscription to Mozilla VPN that I no longer use. I signed up with a proton mail address to which I no longer have access (no recovery information). I would like to cancel my subscription.

I have my bank statements showing that i pay 9.99 to Mozilla every month.

What can I do?

Thanks in advance!

When Firefox displays a **"Your connection is not secure"** warning like this, it means the browser has detected an issue with the website's security certificate or configuration, preventing it from establishing a safely encrypted connection.

1. 1. 1. What You Should Do Right Now

• **Do not log in or enter sensitive data:** Never type your passwords, credit card details, or personal identification information into a page that triggers this warning.
• **Do not bypass the warning blindly:** While browsers sometimes offer an "Advanced" option to proceed anyway, doing so on an official government portal experiencing cryptographic or certificate errors puts your data at high risk.

1. 1. 1. Why This Happens & How to Check It

1. **Certificate Issues on the Server:** Government portals sometimes experience expired SSL certificates, incomplete security chains, or misconfigured domain names. If the website's security credentials have lapsed on their end, Firefox blocks access to protect you. 2. **Incorrect Device Clock:** Check the date, time, and time zone settings on your computer or phone. If your device's clock is significantly out of sync, Firefox will incorrectly think the website's security certificate has expired or isn't valid yet, triggering a false alarm. 3. **Network Interference:** Public Wi-Fi networks, captive portals, or local third-party antivirus/security software can sometimes intercept traffic and cause certificate mismatch warnings. Try switching to a different network (like your mobile hotspot) to see if the error persists.

1. 1. 1. Alternative Official Channels

If you are trying to apply for an Indian visa from Bangladesh, the primary and centralized portal managed by the Government of India is:

• **[indianvisaonline.gov.in](https://indianvisaonline.gov.in/)**

If the specific subdomain or link you are using continues to throw certificate warnings, it is usually best to wait until the site administrators resolve the server-side security fault rather than risking your personal data.

Hello, I installed the Firefox 158.8 update on my iMac (macOS Sequoia 15.8.1) today. All websites are working as usual, except for Amazon Prime Video; it loads once and then freezes. I can't perform any actions on the page—everything remains unresponsive. I can't enter a different URL in the address bar or reload the page, either. The only thing I can do is close the page. I’ve cleared the cache and disabled ad blockers, but nothing changes. Strangely, this doesn't happen with Firefox on my MacBook. What could the problem be?

regards Burkhard

About 3 weeks or a month ago I no longer can identify if I am in a private window or not. I used to get a screen with dark borders and it identified itself as a private window. I've tried everything in settings to try to get this private screen back but have not been successful. I have not tried falling back an update or 2. I would appreciate some help with this issue.

I obtain the message - PR_CONNECT_RESET_ERROR. Can't access any web site. Have tried reloading Firefox after a number of uninstalls. Last one using Revo Uninstaller. I use Firefox but may now have to give up on it. ! I have tried sites that are new to me just to make sure no leftovers etc are affecting it