Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.
Løst Arkiveret

Picture resolution problems

Firefox Site breakages
user633449 svarede 13 år siden
grizh
grizh

We have two computers in the home, one faster and better than the other. The slower one will receive web videos at full 1080, but the faster one will receive at only 360. I've done a test on one particular website video here to ensure a proper apples for apples comparison. Can you tell me why this is, and how to get the 1080 result on the better computer. Many thanks

We have two computers in the home, one faster and better than the other. The slower one will receive web videos at full 1080, but the faster one will receive at only 360. I've done a test on one particular website video here to ensure a proper apples for apples comparison. Can you tell me why this is, and how to get the 1080 result on the better computer. Many thanks

Alle svar (1)

user633449
user633449

Valgt løsning

There are so many variables here that this could be alot of work and most likely isn't a Firefox issue. But, you can try the following:

  • Are both computers connected to the internet in the same way? Are both using wired or wireless, or is one wired and the other wireless? If they are both Wireless is one further from the router than the other?
  • Do both computers run the same security software with the same updates and settings? If not, double-check that.
  • On the troublesome computer, check that all your software (Windows, Flash, Java, Firefox, etc.) is fully up to date (you might have to check a few times)
  • Try to restart your router just to double-check.
  • Also make sure you test with a Fresh Firefox profile. Profile Manager - Create, remove or switch Firefox profiles