Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 1 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af John99

jenfrank15
jenfrank15
more options

Have uninstalled and reinstalled Firefox and I'm unable to open it. I get the crash message.

Have uninstalled and reinstalled Firefox and I'm unable to open it. I get the crash message.

Alle svar (1)

John99
John99
more options

Currently the top reasons for firefox crashing are

I note you were you able to obtain a Crash ID, c6780fea-930c-4b8c-8225-ccfac2110924 & that gives signature [nsStandardURL::SchemeIs(char const*, int*)]

There is a strong probability that the crash is caused by a particular Trojan malware. You will need to use up-to-date AV or malware detection tools or applications, and as a Windows user may find MS provide suitable free software. If you upgrade to Firefox 7 the browser may stop crashing, but you will still have security problems and risks until you identify and remove the malware.