Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.
Arkiveret

How do I know which Addon is causing trouble?

Firefox
TonyE replied
Wayne0
Wayne0

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below;

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no]

Thanks Wayne

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below; [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no] Thanks Wayne

Alle svar (1)

TonyE
TonyE

You need to disable them until you find the one causing the problem. for details see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes and https://support.mozilla.com/kb/Troubleshooting+plugins