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Firefox crashes when submit a print request. Before it would not print at all, now it simply crashes. Related note: cannot print from IE either. I ahve Firefox ver. 3.5.13 & IE 8. Any ideas?

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  • Seneste svar af cor-el

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Firefox crashes when attempting to print from browser. IE won't print either, but no crash. Unable to access troubleshooting information. Crashes might coincide with IE update to 8. Firefox had a no print issue but with no crash prior to that upgrade. If I remember IE did not print with ver. 7 but Firefox did at that time, not an issue then, cause I rarely used IE. I have seen older print issue articles tied to ver. 7 that no longer apply. Printer spools fine, will print from any/all other applications.

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That is a problem with the Java plugin.

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper

Update the Java plugin to the latest version.