Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Åben

Firefox blocking autofill

cjm111

I have been using Firefox for many years and have been very pleased with this as my first option for a browser; however with the recent upgrade at the Bank of America site, I can no longer use my password manager on the BoA site. The extension has been uninstalled and reinstalled, yet the password manager, Dashlane, autofill will not work on Firefox. I have tried two other browsers, Chrome and Edge and both sites work effectively with Dashlane. Any suggestions on what options there might be to have Firefox functional again. I tried changing the Enhanced Tracking Protection to off and that does not work either and it auto defaults back to on, when I log off. Thanks

I have been using Firefox for many years and have been very pleased with this as my first option for a browser; however with the recent upgrade at the Bank of America site, I can no longer use my password manager on the BoA site. The extension has been uninstalled and reinstalled, yet the password manager, Dashlane, autofill will not work on Firefox. I have tried two other browsers, Chrome and Edge and both sites work effectively with Dashlane. Any suggestions on what options there might be to have Firefox functional again. I tried changing the Enhanced Tracking Protection to off and that does not work either and it auto defaults back to on, when I log off. Thanks

Alle svar (1)

Since Dashlane works in Chrome and Edge, the issue may be with how the updated Bank of America login page interacts with Dashlane in Firefox. 1. Make sure Dashlane is updated and you're logged in. 2. Click the Dashlane icon and manually select your saved Bank of America login. You can also try right-clicking the login field and using Dashlane's autofill option. 3. If it still fails, contact Dashlane support since the updated login form may need compatibility fixes.

  Dashlane
  +1

Does Dashlane fail to fill both the username and password, or just one of them?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.