Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Drag and drop from downloads panel to Outlook Web broken since recent update

  • 3 svar
  • 0 har dette problem
  • Seneste svar af TyDraniu
  • Åben

louyike
louyike

Hello,

Since a recent update, I can no longer drag and drop files from the Firefox downloads panel directly into Outlook Web (webmail) as an email attachment. This used to work fine before.

Steps to reproduce: 1. Download a file (e.g. a PDF) 2. Open the downloads panel (the arrow icon in the toolbar) 3. Try to drag the file from the panel into the attachment area of a new email in Outlook Web 4. The file does not get attached — nothing happens

Expected behavior: the file should be attached to the email, as it was before.

Workaround: I have to open the downloads folder via the folder icon in the panel, then drag from Windows Explorer instead.

Firefox version: 150.0.2 (64-bit) OS: Windows Webmail: Outlook Web (outlook.office.com or outlook.com)

This is a regression, it worked in previous versions. Is there a fix planned?

Thank you.

Hello, Since a recent update, I can no longer drag and drop files from the Firefox downloads panel directly into Outlook Web (webmail) as an email attachment. This used to work fine before. Steps to reproduce: 1. Download a file (e.g. a PDF) 2. Open the downloads panel (the arrow icon in the toolbar) 3. Try to drag the file from the panel into the attachment area of a new email in Outlook Web 4. The file does not get attached — nothing happens Expected behavior: the file should be attached to the email, as it was before. Workaround: I have to open the downloads folder via the folder icon in the panel, then drag from Windows Explorer instead. Firefox version: 150.0.2 (64-bit) OS: Windows Webmail: Outlook Web (outlook.office.com or outlook.com) This is a regression, it worked in previous versions. Is there a fix planned? Thank you.

Alle svar (3)

TyDraniu
TyDraniu
  • Top 10 Contributor

Could you install the Chrome mask extension and activate it for that website as a test? Thank you.

louyike
louyike Spørgsmålsstiller

TyDraniu said
Could you install the Chrome mask extension and activate it for that website as a test? Thank you.

same result

TyDraniu
TyDraniu
  • Top 10 Contributor

We've made some web compatibility changes to the drag&drop module in 150, but:

  1. Activating the “Chrome mask” extension should resolve the issue,
  2. There won't be a “fix”; websites will need to adjust their code. Previously, we had a separate code path, but now it works in Firefox just like in any other browser.
Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.