Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

My Firefox account is locked on my MacBook Pro, can you hep me?

  • 1 svar
  • 0 har dette problem
  • Seneste svar af Denys
  • Åben

mulcahyk104
mulcahyk104

I am trying to Install Helper on my MacBook Pro using my current password and it is not allowing me to do this, can you hep me?

I am trying to Install Helper on my MacBook Pro using my current password and it is not allowing me to do this, can you hep me?

Alle svar (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.