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Mozilla VPN does not open

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jeff.W
jeff.W

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothing happens. I just get the pop-up to try the VPN and "Get Started" (see attachment).

Please advise.

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothing happens. I just get the pop-up to try the VPN and "Get Started" (see attachment). Please advise.
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Phantom
Phantom

Hi,

The Firefox built-in VPN is offered in stages to users in the US, UK, Germany and France (starting with Firefox version 149), and in Canada starting with Firefox version 150. It may not be available to you yet, even if you’re in one of these locales, as the staged rollout takes time to reach everyone.

If the built-in VPN is available, you would see a VPN icon in the top-right corner of the toolbar, which opens a prompt to turn on the VPN. You would also need to sign in to a Mozilla account. For more information, see the Use built-in VPN in Firefox article.

If you wish, you can post your feedback about the Firefox built-in VPN to the Mozilla Connect thread.

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