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Android 18.0 crashes on opening a specific email

Thunderbird til Android App crash
Platform34 svarede for 6 måneder siden
derek55
derek55

On a samsung a54 running android 16 and thunderbird 18.0, thunderbird crashes on trying to open a specific email from theglobesailer.com. it does contain quite a lot of images? Interestingly, it opens ok on my tablet running 17.0. I can't see anywhere obvious to submit a bug report, so maybe someone on here could pass it on, please?

On a samsung a54 running android 16 and thunderbird 18.0, thunderbird crashes on trying to open a specific email from theglobesailer.com. it does contain quite a lot of images? Interestingly, it opens ok on my tablet running 17.0. I can't see anywhere obvious to submit a bug report, so maybe someone on here could pass it on, please?

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Platform34
Platform34
  • Bidragsyder i top 25

TBA v18 included a fix for a crash that sounds very similar to the one you describe.

  • Crash occurred when retrieving images from large messages (#10721)

It's possible the fix hasn't fully resolved the issue, or could be a different crash entirely. Please submit a bug report on github via the link below.

https://github.com/thunderbird/thunderbird-android/issues

It will help the developers if you can collect and attach a debug log with the report. A guide to obtain this is linked below.

https://thunderbird.github.io/thunderbird-android/docs/latest/user-guide/troubleshooting/collecting-debug-logs.html