Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.
Arkiveret

firefox willnot keep my passwords

Firefox Hovedadgangskode
dessertdish replied for 6 måneder siden
kirk94231
kirk94231

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re enter them every day. How can I fix this?

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re enter them every day. How can I fix this?

Alle svar (1)

dessertdish
dessertdish

Hello,

Here are some ways to fix it : -Restart Firefox and Computer

-Check for "Clear History" Settings: Ensure Firefox is not set to "Delete cookies and site data when Firefox is closed." Go to Settings > Privacy & Security > Cookies and Site Data.

-Use Troubleshoot Mode: Start Firefox in troubleshoot mode

Fixing potential corrupted files : -Remove Key Files: Open your Firefox profile folder (about:support) close Firefox, and delete logins.json and key4.db, then restart Firefox. This will likely require you to re-enter saved passwords.

-Restore from Old Profile: If you have an old Firefox data folder on your desktop, copy logins.json (passwords) and key4.db (encryption keys) into your current active profile folder.

Check for Multiple Profiles: Type about:profiles in the address bar to check if a new, empty profile was created during the update instead of using your old one.