Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

No "Manage Backup" Option

  • 5 svar
  • 1 har dette problem
  • Seneste svar af Denys

Raan Joseph
Raan Joseph
more options

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB

I went to [[https://support.mozilla.org/en-US/kb/firefox-backup]] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB
Vedhæftede skærmbilleder

Valgt løsning

Hi,

Currently, you can only create backup files on Windows 10. On Windows 11, only the restore feature is available. So what you are seeing is intended, unfortunately.

Læs dette svar i sammenhæng 👍 0

Alle svar (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Interesting that you have the option and I don't!

Edition Windows 11 Pro for Workstations Version 24H2 Installed on ‎20-‎Apr-‎24 OS build 26120.961 Experience Windows Feature Experience Pack 1000.26100.8.0

Denys
Denys
  • Top 10 Contributor
  • Moderator
more options

Valgt løsning

Hi,

Currently, you can only create backup files on Windows 10. On Windows 11, only the restore feature is available. So what you are seeing is intended, unfortunately.

Ændret af Denys den

Denys
Denys
  • Top 10 Contributor
  • Moderator
more options

(I'll mark my reply above as a solution to highlight it for other users looking for an answer. If you disagree, you can unmark it by clicking Undo under the reply.)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options
....

Denys said
Hi, Currently, you can only create backup files on Windows 10. On Windows 11, only the restore feature is available. S what you are seeing is intended, unfortunately.

Give user half an option?!?!?!?!

Denys
Denys
  • Top 10 Contributor
  • Moderator
more options

jonzn4SUSE said
Give user half an option?!?!?!?!

Yep. The initial use case was to help users move from Windows 10 to Windows 11. I believe the OS support will be extended, but that's what we have now.

Ændret af Denys den

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.