Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Search broken. All searches go to perplexity.ai

  • 3 svar
  • 0 har dette problem
  • 104 visninger
  • Seneste svar af citizen1138x
  • Løst

citizen1138x
citizen1138x

I want nothing to do with AI.

I have unticked perplexity.ai in preferences#search but every search from the search bar and address bar goes to perplexity.ai then immediately crashes and displays "Internal Error".

To use DDG I have to type duckduckgo.com on the address bar then search from there.

Firefox 140.4.0 ESR.

I've' scanned the PC with malwarebytes. I restored windows from a backup image I haven't made any changes to the PC at all. Was working fine in the AM but by later afternoon, it started using perplexity.ai exclusively.

How do I get rid of perplexity.ai

I want nothing to do with AI. I have unticked perplexity.ai in preferences#search but every search from the search bar and address bar goes to perplexity.ai then immediately crashes and displays "Internal Error". To use DDG I have to type duckduckgo.com on the address bar then search from there. Firefox 140.4.0 ESR. I've' scanned the PC with malwarebytes. I restored windows from a backup image I haven't made any changes to the PC at all. Was working fine in the AM but by later afternoon, it started using perplexity.ai exclusively. How do I get rid of perplexity.ai

Ændret af citizen1138x den

Valgt løsning

Fixed it. Created a new profile from scratch. I'd sure love to know why it switched from DDG to perplexity.ai though

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

citizen1138x
citizen1138x Spørgsmålsstiller

Valgt løsning

Fixed it. Created a new profile from scratch. I'd sure love to know why it switched from DDG to perplexity.ai though

Standard8
Standard8 Mozilla Staff

Hi,

Did you change your default search engine at the top of the about:preferences#search page? Unticking only removes it from being displayed in the address bar / search bar, it wouldn't affect what the default engine actually is.

citizen1138x
citizen1138x Spørgsmålsstiller

Yes, I had made sure DuckDuckGo was selected as the default and was the only search engine ticked futher down.

I installed 140.4.0esr on 16th October. I hadn't been making changes at all. It just decided a few weeks later that it wanted to force AI on me.

Anyway, creating a new profile seems to have works.

Ændret af citizen1138x den

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.