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Enhanced Tracking Protection in Incognito windows blocking OneTrust

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adegano1
adegano1

Hello,

While working with sign-up web forms integrated with a OneTrust external web form collection point via its SDK, we've observed that Mozilla Firefox's Enhanced Tracking Protection, when set to its default settings, blocks requests to OneTrust URLs (e.g. https://privacyportalde-cdn.onetrust.com).

Is there any way to ensure that incognito windows can correctly communicate with OneTrust without requiring action from the end user? Additionally, knowing the reasons why Mozilla is blocking these requests to OneTrust would be helpful for troubleshooting this issue.

Thank you

Hello, While working with sign-up web forms integrated with a OneTrust external web form collection point via its SDK, we've observed that Mozilla Firefox's Enhanced Tracking Protection, when set to its default settings, blocks requests to OneTrust URLs (e.g. https://privacyportalde-cdn.onetrust.com). Is there any way to ensure that incognito windows can correctly communicate with OneTrust without requiring action from the end user? Additionally, knowing the reasons why Mozilla is blocking these requests to OneTrust would be helpful for troubleshooting this issue. Thank you