Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Missing Option to Download Images and Remote Content

  • 3 svar
  • 1 har dette problem
  • Seneste svar af david

more options

Hello,

First, apologies if this has already been asked; there doesn't appear to be a way to sort previous forum postings by date, and all similar questions seem to be dated 2022.

Here's my problem:

As of TB's most recent update, all of my messages are coming in as plaintext. They used to come in as HTML with external content (images, pixels, etc.) blocked, and a little warning bar gave me the option to download content if I trusted the sender. That little bar is gone, and now I can't figure out how to see images in the marketing emails that I actually want to see. I don't want to enable remote content for ALL senders, and setting up exceptions hasn't fixed the problem.

Can someone please tell me how to get this fixed?

Thank you!

Hello, First, apologies if this has already been asked; there doesn't appear to be a way to sort previous forum postings by date, and all similar questions seem to be dated 2022. Here's my problem: As of TB's most recent update, all of my messages are coming in as plaintext. They used to come in as HTML with external content (images, pixels, etc.) blocked, and a little warning bar gave me the option to download content if I trusted the sender. That little bar is gone, and now I can't figure out how to see images in the marketing emails that I actually want to see. I don't want to enable remote content for ALL senders, and setting up exceptions hasn't fixed the problem. Can someone please tell me how to get this fixed? Thank you!

Valgt løsning

- If menu bar is not present, press alt key - now, press view>message body as and tick 'original HTML'

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

more options

Valgt løsning

- If menu bar is not present, press alt key - now, press view>message body as and tick 'original HTML'

Nyttig?

more options

That did it. Thank you!

Nyttig?

more options

You're very welcome.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.