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Repeated Cookies Pop-up

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  • Seneste svar af FredMcD

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When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page on this particular website. It even happens when I select LOG OFF. Hence it occurs maybe six or more times whilst I am browsing the website. I complained to NS&I but they report it is not caused by their system. I therefore assume it it something within Firefox which is the problem. Can someone please advise me how to prevent these pop-ups. My operating system is Windows 10.

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page on this particular website. It even happens when I select LOG OFF. Hence it occurs maybe six or more times whilst I am browsing the website. I complained to NS&I but they report it is not caused by their system. I therefore assume it it something within Firefox which is the problem. Can someone please advise me how to prevent these pop-ups. My operating system is Windows 10.

Valgt løsning

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Valgt løsning

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.