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crashes

  • 4 svar
  • 1 har dette problem
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  • Seneste svar af FredMcD

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What is to do when Firefox crashes in the normal mode every time I use it on my device (Amazon Fire 8 plus)?

Alle svar (4)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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d79406c2-3133-4d78-9ad0-f2c5f374b0b8 java.lang.RuntimeException: Unable to resume activity{org.mozilla.firefox/org.mozilla.fenix.HomeActivity}: java.lang.NullPointerException * Sentry: https://sentry.prod.mozaws.net/operations/fenix-fennec/?query=834bc292e22a4796a5662399d3d720bb * Socorro: https://crash-stats.mozilla.org/report/index/bp-13ce5441-f453-47fa-b73f-e7c030201129 ---- java.lang.RuntimeException: Unable to resume activity{org.mozilla.firefox/org.mozilla.fenix.HomeActivity}: java.lang.NullPointerException at android.app.ActivityThread.performResumeActivity(ActivityThread.java:3817) at android.app.ActivityThread.performNewIntents(ActivityThread.java:3161) at android.app.ActivityThread.handleNewIntent(ActivityThread.java:3168) at android.app.servertransaction.NewIntentItem.execute(NewIntentItem.java:49) atandroid.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:108) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:68) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1824) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loop(Looper.java:193) at android.app.ActivityThread.main(ActivityThread.java:6740) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) Caused by: java.lang.NullPointerException at org.mozilla.fenix.components.toolbar.DefaultToolbarIntegration.<init>(ToolbarIntegration.kt:16) at org.mozilla.fenix.components.toolbar.BrowserToolbarView.<init>(BrowserToolbarView.kt:88) at org.mozilla.fenix.browser.BaseBrowserFragment.initializeUI(BaseBrowserFragment.kt:56) at org.mozilla.fenix.browser.BrowserFragment.initializeUI(BrowserFragment.kt:3) atorg.mozilla.fenix.browser.BaseBrowserFragment.onViewCreated(BaseBrowserFragment.kt:1) atandroidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:24) at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:25) at androidx.fragment.app.FragmentManager.addAddedFragments(FragmentManager.java:5) at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:53)atandroidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:11) at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:12) at androidx.fragment.app.Fragment.performResume(Fragment.java:2) at androidx.fragment.app.FragmentStateManager.resume(FragmentStateManager.java:3) at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:29) 29.11.2020 07:03firefox crashes; Mozilla Firefox support ; FredMcD atandroidx.fragment.app.FragmentManager.moveFragmentToExpectedState(FragmentManager.java:4) at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:97) at androidx.fragment.app.FragmentManager.dispatchStateChange(FragmentManager.java:3) at androidx.fragment.app.FragmentManager.dispatchResume(FragmentManager.java:3) at androidx.fragment.app.FragmentController.dispatchResume(FragmentController.java:1) at androidx.fragment.app.FragmentActivity.onPostResume(FragmentActivity.java:3) at androidx.appcompat.app.AppCompatActivity.onPostResume(AppCompatActivity.java:1) at android.app.Activity.performResume(Activity.java:7350) at android.app.ActivityThread.performResumeActivity(ActivityThread.java:3803)

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Dear Fred McD.

here is the list. What can I do?

d79406c2-3133-4d78-9ad0-f2c5f374b0b8 java.lang.RuntimeException: Unable to resume activity{org.mozilla.firefox/org.mozilla.fenix.HomeActivity}: java.lang.NullPointerException * Sentry: https://sentry.prod.mozaws.net/operations/fenix-fennec/?query=834bc292e22a4796a5662399d3d720bb * Socorro: https://crash-stats.mozilla.org/report/index/bp-13ce5441-f453-47fa-b73f-e7c030201129 ---- java.lang.RuntimeException: Unable to resume activity{org.mozilla.firefox/org.mozilla.fenix.HomeActivity}: java.lang.NullPointerException at android.app.ActivityThread.performResumeActivity(ActivityThread.java:3817) at android.app.ActivityThread.performNewIntents(ActivityThread.java:3161) at android.app.ActivityThread.handleNewIntent(ActivityThread.java:3168) at android.app.servertransaction.NewIntentItem.execute(NewIntentItem.java:49) atandroid.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:108) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:68) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1824) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loop(Looper.java:193) at android.app.ActivityThread.main(ActivityThread.java:6740) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) Caused by: java.lang.NullPointerException at org.mozilla.fenix.components.toolbar.DefaultToolbarIntegration.<init>(ToolbarIntegration.kt:16) at org.mozilla.fenix.components.toolbar.BrowserToolbarView.<init>(BrowserToolbarView.kt:88) at org.mozilla.fenix.browser.BaseBrowserFragment.initializeUI(BaseBrowserFragment.kt:56) at org.mozilla.fenix.browser.BrowserFragment.initializeUI(BrowserFragment.kt:3) atorg.mozilla.fenix.browser.BaseBrowserFragment.onViewCreated(BaseBrowserFragment.kt:1) atandroidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:24) at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:25) at androidx.fragment.app.FragmentManager.addAddedFragments(FragmentManager.java:5) at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:53)atandroidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:11) at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:12) at androidx.fragment.app.Fragment.performResume(Fragment.java:2) at androidx.fragment.app.FragmentStateManager.resume(FragmentStateManager.java:3) at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:29) 29.11.2020 07:03firefox crashes; Mozilla Firefox support ; FredMcD atandroidx.fragment.app.FragmentManager.moveFragmentToExpectedState(FragmentManager.java:4) at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:97) at androidx.fragment.app.FragmentManager.dispatchStateChange(FragmentManager.java:3) at androidx.fragment.app.FragmentManager.dispatchResume(FragmentManager.java:3) at androidx.fragment.app.FragmentController.dispatchResume(FragmentController.java:1) at androidx.fragment.app.FragmentActivity.onPostResume(FragmentActivity.java:3) at androidx.appcompat.app.AppCompatActivity.onPostResume(AppCompatActivity.java:1) at android.app.Activity.performResume(Activity.java:7350) at android.app.ActivityThread.performResumeActivity(ActivityThread.java:3803)

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Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.

Please re-read my instructions here: https://support.mozilla.org/en-US/questions/1315660#answer-1371117

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