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I am unable to access my sync account

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I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?
GerardoPcp04
  • Top 25 Contributor
420 løsninger 2789 svar

Hello You can register on the bugzilla.mozilla.org website with the same email: https://bugzilla.mozilla.org/createaccount.cgi then open a case explaining this issue: https://bugzilla.mozilla.org/enter_bug.cgi

Hello You can register on the bugzilla.mozilla.org website with the same email: https://bugzilla.mozilla.org/createaccount.cgi then open a case explaining this issue: https://bugzilla.mozilla.org/enter_bug.cgi
cor-el
  • Top 10 Contributor
  • Moderator
17769 løsninger 160708 svar
See also: *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq